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Lost your password ?
Please fill in your userid and the email that you registered with that id, then click the button Send a Password.

Although we cannot get your password because they are all encrypted, we can email you a new temporary password.Use that password to log in and then you can update it.

Important: To hinder pernicious operations such as guessing your email addresses, this page will not show an error when you submit your wrong email address. If you do not receive the expected emails, please verify your email you have submitted.

Disclaimer

The City of Houston does not charge for this service. However, if you have notifications sent to your cell phone your cell phone carrier may charge a fee for processing such messages. Please check your cell phone service agreement before having messages sent to your cell phone. To receive email your pc must have an internet connection. Internet connections require a carrier (telephone or cable company) and an Internet Service Provider (ISP.) Please check your agreements with these providers as to charges or limitations that they may impose on email or other internet traffic. The City of Houston is not responsible for any charges that you may incur from your use of this system.
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